Discover solutions to your queries
Customer Support: Resolve inquiries about orders, delivery, returns, and more.
Curious about KoldKnits? We’re here to help!
Explore our FAQs to find solutions to common queries. If your question isn’t answered here, don’t hesitate to reach out to our friendly support team.
How do I keep track of my KoldKnits order?
Tracking your KoldKnits order is simple! Once shipped, you’ll get a confirmation email with a tracking number. Click the number or enter it on our tracking page for real-time delivery updates.
What’s KoldKnits’ return policy?
We offer easy returns within 30 days. Unused items in original condition with tags can be returned. Get in touch with our support to begin.
How quickly will my order ship?
We know you’re eager for your KoldKnits! Standard US shipping takes 3-5 business days. Times may vary based on availability and location. We aim for speedy delivery.
Is international shipping available?
Absolutely, we ship internationally! We want everyone to enjoy KoldKnits. Note international delivery may take longer, with possible customs fees, at the customer’s cost.
Explore New Styles and Shop Today
Explore the newest styles in clothing. Check out our collection and find your perfect knitwear today!
Connect with KoldKnits for Friendly Customer Support
188 Hood Avenue
Portland, OR 97209
(503) 555-7890
hello@koldknits.com